The following brand profile was created at 2013-05-20
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| 1. | Forbes | 828 |
| 2. | XFINITY | 827 |
| 3. | ESPN | 826 |
| 4. | TechCrunch | 826 |
| 5. | ABC News | 825 |
| 6. | Los Angeles Times | 821 |
| 7. | HowStuffWorks.com | 814 |
| 8. | TMZ | 811 |
| 9. | Time | 805 |
| 10. | CNN | 804 |
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Research the networks most used by your customers and start building your presence, using a handle that recalls your brand. |
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For each of the hundreds of social networks out there, there are millions of sub-groups built around locations, politics, languages, art, religion, media sharing, commerce, health, finance, tech, share trading - and more. Find the audience that best fits you by going niche. |
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Having a Twitter account or a Facebook page isn't much use if nothing ever gets posted there. Get busy! |
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More than 50% of Twitter posts associated with brands involve customer service issues or negative/positive opinions about your brand. |
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Actionable Elements are the most critical components of a website. During your next redesign, consider the Actionable elements first. |
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Customer Focus scores less than 50% indicate brand-focused words are outweighing customer-focused words. Consider refusing your copy around the customer. |
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This brand is utilizing only of the ten most common contact methods to enable interactions and transactions. Tip: Live Chat is an easy way to greatly increase your contactibility. |
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Investing in a trust seal (e.g. the Better Business Bureau) can enhance your reputation and improve conversion rates. |
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Forget arguments - science (and Google) have created some terrific tools to enable better decisions. Use them. |
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Using optimization tools to create a better user experience (UX) is am easy way to settle arguments about site design (see point one!) |
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A huge array of affiliate and advertising options are available for brands. Not using one? Talk to an expert about how to increase your web sales using affiliates. |
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Still using the same tool you used/created back in 1996? There's some way-better stuff available. Check out our vendor rankings for clues on who's hot. |
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Viewport and shape-shifting technologies can help you in the short-term (and are certainly better than zero optimization.) |
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Texas Instruments' mobile website defaults to a part number look-up service - smart thinking that shows awareness of customer needs in the field. |
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Foursquare, Facebook Places, and Google Latitude can enhance your understanding of customers and your ability to advertise offers based on proximity - powerful stuff. |
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Many mobile sites work great - until it comes time to buy something. Focus on making it easy for people to buy - there are billions at stake. |
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Chances are, your customers are already using search engines to compare pricing, find locations, and gain support. Time to make sure you're number one in your category. |
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Blogging, news releases, tweets and updates are great ways to build the number of inbound links to your site - affiliate marketing works as well. |
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If most of your customers are located near your place of business, then you need a strategy that connects your store locations with search engines. |
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Google Plus, Facebook, Twitter and LinkedIn are incerasingly important components of search rankings - make sure your team is focused on building these networks. |
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Fresh content delivered daily via as many channels as possible is key to ensuring a high Shareable score - and a growing user base. |
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Press outlets, bloggers - and consumers - are constantly on the lookout for new ideas, opinions, and content. Feed them! |
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Closing off your content to outside viewers can be a smart strategy, only so long as enough of your content is viewable so a user can determine the value of subscribing. |
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Speaking to users who visit you everyday vs. speaking to users who've visited you once requires a different tone and personality. Separate your communications for success. |
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