SKY Brand Profile

Created at 11:43 2013-05-25

Heardable

Heardable Score = 716

Maximum possible: 1000
B+
 

Subscores

Heardable score components
Actionable » 76/150
Measurable » 100/100
Portable » 150/200
Searchable » 151/200
Shareable » 85/150
Sociable » 154/200
Total 716/1000

Global Top 10

Rank: 374 of 14,941,284 listings
1. Los Angeles Times 836
2. Forbes 833
3. ABC News 830
4. ESPN 824
5. TechCrunch 824
6. HowStuffWorks.com 821
7. CNN 816
8. Shape 806
9. AARP 802
10. Newegg.com 799

Industry Top 10

Rank: 24 of 88,616 Media & Telecoms listings
1. Forbes 833
2. ABC News 830
3. TechCrunch 829
4. HowStuffWorks.com 821
5. Fox Sports 817
6. Los Angeles Times 817
7. Shape 806
8. CNN 802
9. San Jose Mercury News 797
10. Huffington Post 795

Local Top 10

Rank: 17 of 2,812 listings in the United Kingdom

Sociable Score = 154

Maximum possible: 200

Recommendations

4 ways you can improve your Sociable Score
check Go Wide
Research the networks most used by your customers and start building your presence, using a handle that recalls your brand.
check Go Niche
For each of the hundreds of social networks out there, there are millions of sub-groups built around locations, politics, languages, art, religion, media sharing, commerce, health, finance, tech, share trading - and more. Find the audience that best fits you by going niche.
check It's Called "Social" For a Reason
Having a Twitter account or a Facebook page isn't much use if nothing ever gets posted there. Get busy!
check Don't Just Talk, Listen
More than 50% of Twitter posts associated with brands involve customer service issues or negative/positive opinions about your brand.

Actionable Score = 76

Maximum possible: 150

Recommendations

4 ways you can improve your Actionable Score
check Make Actionable Core
Actionable Elements are the most critical components of a website. During your next redesign, consider the Actionable elements first.
check Focus on the Customer
Customer Focus scores less than 50% indicate brand-focused words are outweighing customer-focused words. Consider refusing your copy around the customer.
check Become More Contactable
This brand is utilizing only of the ten most common contact methods to enable interactions and transactions. Tip: Live Chat is an easy way to greatly increase your contactibility.
check Invest in Trust
Investing in a trust seal (e.g. the Better Business Bureau) can enhance your reputation and improve conversion rates.

Measurable Score = 100

Maximum possible: 100

Recommendations

4 ways you can improve your Measurable Score
check Measure Everything
Forget arguments - science (and Google) have created some terrific tools to enable better decisions. Use them.
check Use Optimizers to Enable A/B Testing
Using optimization tools to create a better user experience (UX) is am easy way to settle arguments about site design (see point one!)
check Affiliate Yourself
A huge array of affiliate and advertising options are available for brands. Not using one? Talk to an expert about how to increase your web sales using affiliates.
check Upgrade Your Technology
Still using the same tool you used/created back in 1996? There's some way-better stuff available. Check out our vendor rankings for clues on who's hot.

Portable Score = 150

Maximum possible: 200

Recommendations

4 ways you can improve your Portable Score
check Get Mobile-Ready - Fast
Viewport and shape-shifting technologies can help you in the short-term (and are certainly better than zero optimization.)
check Design for In-Field Usage
Texas Instruments' mobile website defaults to a part number look-up service - smart thinking that shows awareness of customer needs in the field.
check Mobile Means "Location-Aware"
Foursquare, Facebook Places, and Google Latitude can enhance your understanding of customers and your ability to advertise offers based on proximity - powerful stuff.
check Focus on Transactability
Many mobile sites work great - until it comes time to buy something. Focus on making it easy for people to buy - there are billions at stake.

Searchable Score = 151

Maximum possible: 200

Recommendations

4 ways you can improve your Searchable Score
check Take SEO Seriously
Chances are, your customers are already using search engines to compare pricing, find locations, and gain support. Time to make sure you're number one in your category.
check Build Inbound Links
Blogging, news releases, tweets and updates are great ways to build the number of inbound links to your site - affiliate marketing works as well.
check Focus on Location
If most of your customers are located near your place of business, then you need a strategy that connects your store locations with search engines.
check Google Plus
Google Plus, Facebook, Twitter and LinkedIn are incerasingly important components of search rankings - make sure your team is focused on building these networks.

Shareable Score = 85

Maximum possible: 150

Recommendations

4 ways you can improve your Shareable Score
check Fresh, Everyday
Fresh content delivered daily via as many channels as possible is key to ensuring a high Shareable score - and a growing user base.
check Feed The Hunger
Press outlets, bloggers - and consumers - are constantly on the lookout for new ideas, opinions, and content. Feed them!
check Dare to Share
Closing off your content to outside viewers can be a smart strategy, only so long as enough of your content is viewable so a user can determine the value of subscribing.
check Internal and External Sharing
Speaking to users who visit you everyday vs. speaking to users who've visited you once requires a different tone and personality. Separate your communications for success.

About SKY

Check out the most up to date editorial, pictures and video-breaking news, sport, showbiz, movies, TV and more. Plus search the web and check your Sky email  SKY is located at the United Kingdom in , and on the web at www.sky.com.


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