The following brand profile was created at 2013-05-19
|
|
| 1. | South Moon Under | 773 |
| 2. | Tory Burch | 770 |
| 3. | Zappos | 768 |
| 4. | GAP | 755 |
| 5. | Reebok | 755 |
| 6. | Eastbay.com | 748 |
| 7. | Moosejaw | 736 |
| 8. | The North Face | 729 |
| 9. | Victoria's Secret | 722 |
| 10. | Finish Line | 719 |
|
Research the networks most used by your customers and start building your presence, using a handle that recalls your brand. |
|
For each of the hundreds of social networks out there, there are millions of sub-groups built around locations, politics, languages, art, religion, media sharing, commerce, health, finance, tech, share trading - and more. Find the audience that best fits you by going niche. |
|
Having a Twitter account or a Facebook page isn't much use if nothing ever gets posted there. Get busy! |
|
More than 50% of Twitter posts associated with brands involve customer service issues or negative/positive opinions about your brand. |
|
Actionable Elements are the most critical components of a website. During your next redesign, consider the Actionable elements first. |
|
Customer Focus scores less than 50% indicate brand-focused words are outweighing customer-focused words. Consider refusing your copy around the customer. |
|
This brand is utilizing only of the ten most common contact methods to enable interactions and transactions. Tip: Live Chat is an easy way to greatly increase your contactibility. |
|
Investing in a trust seal (e.g. the Better Business Bureau) can enhance your reputation and improve conversion rates. |