Heardable Score = 765Maximum possible: 1000
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| 1. | Forbes | 833 |
| 2. | ABC News | 830 |
| 3. | Huffington Post Canada | 818 |
| 4. | Ford | 816 |
| 5. | TechCrunch | 813 |
| 6. | CBS NEWS | 812 |
| 7. | Tiger Direct | 812 |
| 8. | HowStuffWorks.com | 807 |
| 9. | Shape | 806 |
| 10. | Los Angeles Times | 801 |
| 1. | NBA | 765 |
| 2. | FC Barcelona | 763 |
| 3. | Rugby World Cup | 737 |
| 4. | Manchester City | 731 |
| 5. | Chelsea FC | 729 |
| 6. | NASCAR | 723 |
| 7. | CycleWorld | 722 |
| 8. | Aston Villa | 720 |
| 9. | PGA Tour | 717 |
| 10. | New England Patriots | 713 |
Sentiment |
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Research the networks most used by your customers and start building your presence, using a handle that recalls your brand. |
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For each of the hundreds of social networks out there, there are millions of sub-groups built around locations, politics, languages, art, religion, media sharing, commerce, health, finance, tech, share trading - and more. Find the audience that best fits you by going niche. |
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Having a Twitter account or a Facebook page isn't much use if nothing ever gets posted there. Get busy! |
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More than 50% of Twitter posts associated with brands involve customer service issues or negative/positive opinions about your brand. |
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Actionable Elements are the most critical components of a website. During your next redesign, consider the Actionable elements first. |
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Customer Focus scores less than 50% indicate brand-focused words are outweighing customer-focused words. Consider refusing your copy around the customer. |
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This brand is utilizing only of the ten most common contact methods to enable interactions and transactions. Tip: Live Chat is an easy way to greatly increase your contactibility. |
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Investing in a trust seal (e.g. the Better Business Bureau) can enhance your reputation and improve conversion rates. |