Heardable Score = 618Maximum possible: 1000
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B
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| 1. | Tiger Direct | 854 |
| 2. | Forbes | 833 |
| 3. | TechCrunch | 833 |
| 4. | ABC News | 830 |
| 5. | TMZ | 826 |
| 6. | Los Angeles Times | 820 |
| 7. | Huffington Post Canada | 818 |
| 8. | HowStuffWorks.com | 815 |
| 9. | Shape | 806 |
| 10. | Kmart | 805 |
| 1. | Wendy's | 736 |
| 2. | Food Network | 734 |
| 3. | Yard House | 725 |
| 4. | FIJI Water | 724 |
| 5. | Hy-Vee | 722 |
| 6. | Starbucks | 719 |
| 7. | Monster Energy | 715 |
| 8. | Subway | 714 |
| 9. | Betty Crocker | 711 |
| 10. | Gerber | 708 |
Sentiment |
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Research the networks most used by your customers and start building your presence, using a handle that recalls your brand. |
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For each of the hundreds of social networks out there, there are millions of sub-groups built around locations, politics, languages, art, religion, media sharing, commerce, health, finance, tech, share trading - and more. Find the audience that best fits you by going niche. |
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Having a Twitter account or a Facebook page isn't much use if nothing ever gets posted there. Get busy! |
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More than 50% of Twitter posts associated with brands involve customer service issues or negative/positive opinions about your brand. |
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Actionable Elements are the most critical components of a website. During your next redesign, consider the Actionable elements first. |
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Customer Focus scores less than 50% indicate brand-focused words are outweighing customer-focused words. Consider refusing your copy around the customer. |
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This brand is utilizing only of the ten most common contact methods to enable interactions and transactions. Tip: Live Chat is an easy way to greatly increase your contactibility. |
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Investing in a trust seal (e.g. the Better Business Bureau) can enhance your reputation and improve conversion rates. |